Returns & Exchanges

At RYOBI, we stand behind the quality of our power tools and outdoor equipment with a hassle-free 30-day return policy. If you are not completely satisfied with your purchase, you can return your item in its original condition for a full refund or exchange.

1

Initiate Your Return

Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

2

Package Your Gear

Securely pack the tool in its original manufacturer packaging, ensuring all batteries, chargers, and manuals are included.

3

Attach Shipping Label

Print the prepaid shipping label provided via email and affix it to the outside of your box, covering any previous shipping marks.

4

Drop Off and Refund

Take your package to any authorized carrier location; once we receive and inspect the item, your refund will be processed within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing